Frequently Asked Questions About Landscaping Materials and Delivery

Yes! Premier Landscape Products proudly serves homeowners, contractors, landscapers, municipalities, schools, businesses, property managers, and other commercial customers.

Our pricing is the same for all customers. We do not offer separate contractor pricing or volume discounts, allowing everyone to receive the same competitive pricing on our landscape materials.

Whether you're tackling a small home project or managing a large commercial job, we're happy to help with your landscape material needs.

Most of our landscape materials are sold in half yard or full yard quantities.

• Mulch, decorative stone, topsoil, and garden mix are sold by the half yard or full yard. 
• Compost is available by the half yard, full yard, or in bags. 
• We do not sell bulk materials by the bucket, bag (unless specified), or bushel. 
• Bulk deicing salt is sold by the ton or half ton. We also offer bagged deicing salt, available by the individual bag or by the pallet. 
• Brine is sold by the gallon. 
• Fieldstone is sold individually for smaller quantities or by the ton. 
• Jumbo fieldstone is sold by the pound.

Whether you are purchasing topsoil, mulch, gravel, or stone, determining the total amount of product needed to complete your project can be done by calculating the volume. You can use our handy calculator tools under the 'Calculators' tab to make it easy.

Trying to visualize how much product you're getting can be difficult when planning where to place your delivery or how much room you'll need for pickup.

As a general guide:

• 1 cubic yard is roughly comparable to the footprint of a queen-size mattress and creates a pile that's about the size of a standard washing machine.
• 1/2 cubic yard is roughly comparable to the footprint of a twin-size mattress.

These comparisons are intended to help you estimate the amount of space needed for your bulk landscape materials. Keep in mind that the exact shape and height of the pile may vary depending on the type of material.

Calculating volume can be tricky, however, there are some very standard steps that can be taken to get the job done!

1. Identify the length (L), width (W), and depth (D) of the area in inches. Example: 240" Long, 120" Wide, 3" Deep
2. Multiple these measurements together (LxWxD) to find the total cubic inches.

              Example: 240 x 120 x 3 = 86,400 Cubic Inches

1. Divide total cubic inches by 1,728 to determine total cubic feet. Example: 86,400 cubic inches / 1,728 = 50 Cubic Feet
2. Divide total cubic feet by 27 to determine total cubic yards. Example: 50 cubic feet / 27 = 1.85 Cubic Yards
3. This final calculation will tell you how many yards you need to complete your project. In the example provided, 1.85 Cubic Yards are needed, meaning 2 Yards of product should be purchased.

Please see the Calculators section in the DIY Tools dropdown to determine how much product you might need based on product type.

Wisconsin falls within the "Cool-Season" grass growing zone on the US map. Cool Season grasses grow both in the spring and fall seasons, when temperatures are typically considered cooler. Excessive heat and/or drought conditions will cause Cool-Season grass growth to slow down or go dormant, such as we see in summer. While there are many different mixtures of grass seed, the most commonly used Cool-Season grass seed mixtures contain Kentucky Bluegrass, Perennial Ryegrass, Tall Fescue, and Fine Fescue. 

Because Wisconsin falls into the "Cool-Season" grass zone on the US map, it is recommended that new grass seed be planted either from February to May or September to November, depending on current weather conditions. Fall is typically the best time to plant grass seed in Wisconsin, as grass seed can only germinate when soil temperatures are above 55 degrees. While grass seed can certainly still be planted in spring if desired, beware of the risk of a cold snap!

Yes, all landscaping and de-icing products will be available for pick-up or delivery unless otherwise listed as "Out of Stock" on our website. You can call our office to set up special deliveries or confirm current availability.

Picking up materials is quick and easy—no appointment is required for most orders. Simply stop by our office during normal business hours to purchase your materials, then proceed to our yard for loading.

Bulk materials can only be loaded into an open-bed pickup truck or an open trailer. For safety reasons, we cannot load bulk materials into the enclosed back of a car, SUV, van, or box truck. Our loaders will place the material directly into your truck or trailer.

If you're planning to purchase a large quantity of material, we recommend calling our office ahead of time so we can verify product availability and help your pickup go as smoothly as possible.

Yes! We deliver!

The minimum delivery for bulk landscape materials is ½ cubic yard.

Delivery fees are based on the type and quantity of product being delivered, as well as the distance from our yard to your delivery address.

Our standard delivery area extends up to a 25-mile radius from our West Milwaukee location. Deliveries beyond 25 miles are quoted separately based on the order quantity, delivery location, and scheduling requirements.

If you're unsure whether you're within our delivery area or would like a delivery quote, please contact our office and we'll be happy to help.

Our delivery hours are Monday through Friday, 7:00 AM to 3:00 PM. We strongly prefer that customers schedule deliveries at least two business days in advance, as we often have deliveries already on the schedule.

Please note that larger deliveries require a CDL driver, which may take additional time to arrange.

While we are often able to accommodate same-day deliveries, they are not guaranteed and depend on availability and scheduling.

After you place your delivery order, we'll schedule your delivery and send you an invoice by text message or email. The invoice includes your delivery details, products ordered, pricing, and a secure link to pay online with a debit or credit card.

Once your invoice has been paid, your delivery will be confirmed. On the day of your delivery, our driver will call you when they are on the way to your property as a courtesy so you know when to expect your materials.

Yes! You can order multiple products from Premier Landscape Products. However, each product must be delivered separately unless you specifically request that the materials be mixed together.

Our delivery trucks have a single dump bed, so when the bed is raised to unload, different materials will naturally mix together due to gravity. Because of this, we are unable to keep multiple bulk products separated during the same delivery, and we do not create custom blends or mixes at our yard.

If you would like your materials delivered separately, each product will require its own delivery and applicable delivery charge.

Additionally, each truckload must be dumped in one location. For example, if you order 10 yards of mulch, our driver cannot dump 3 yards in one area and the remaining 7 yards in another. Once the truck bed is raised, the entire load is unloaded at the designated drop-off location.

If you need materials placed in multiple locations, please let us know when placing your order. We can discuss the best delivery options and any additional delivery charges that may apply.

No. You do not need to be home as long as you've provided clear instructions for where you would like your materials placed.

For the best results, we recommend marking the desired drop-off location with flags, cones, or another visible marker. Laying down a tarp can also help keep the area clean and make cleanup easier.

Whenever possible, we ask that deliveries be dumped on a paved surface, such as a driveway, rather than on grass or landscaping.

We accept the following payment methods:

• Credit or debit card through the secure payment link included on your emailed or texted invoice.
• Credit or debit card in our office using our tap-to-pay or card payment system.
• Cash when paying in person at our office.

Credit and debit card payments are subject to a 3.5% 

processing fee.

All orders are subject to applicable Wisconsin sales tax. The tax rate applied to your order is based on the delivery location or pickup location, as required by state and local tax regulations. Your invoice will clearly show any applicable taxes before payment is made.

At this time, we do not accept Venmo, PayPal, ACH payments, or personal or company checks for standard customer purchases.

If you are a business or commercial customer with questions about paying by ACH or company check, please contact our office staff to discuss available payment options.

If you would like to pay cash for a delivery, you have two options:

1. Visit our office before your scheduled delivery to pay and finalize your order.
2. Pay our driver upon arrival at your delivery location.

If paying the driver with cash, please note:

• You must be present at the delivery location.
• Our driver will call you when they are on the way.
• The exact payment amount is required. Our drivers do not carry cash or make change for safety reasons.
• Your materials will not be unloaded until full payment has been received. If payment is not made in full, the delivery cannot be completed.
• Failure to provide full payment will result in the delivery being canceled, and the materials will not be dumped.

If you have any questions about payment methods before placing your order, please contact our office and we'll be happy to help.

If your business or organization is tax exempt, please let us know each time you place an order, whether you're ordering in person or over the phone. This helps ensure your order is processed correctly before payment is collected.

To receive tax-exempt pricing, we must have a valid tax-exempt certificate on file. You may:

• Email your tax-exempt certificate to our office (please call us for the preferred email address), or
• Bring a copy of your tax-exempt certificate with you when visiting our office.

Tax-exempt purchases must be paid for with a business credit or debit card associated with the tax-exempt organization. Personal credit or debit cards cannot be used for tax-exempt transactions.

Please note that tax exemption applies only to qualifying businesses and organizations. Individual customers are not eligible for tax-exempt purchases.

If you have any questions about your organization's tax-exempt status or documentation requirements, please contact our office before placing your order.

Payment must be received before your delivery can be scheduled and completed.

After placing your order, you'll receive an invoice by text message or email with a secure payment link. Once your payment is received, we'll confirm your delivery.

If you need to make changes to your order, please contact our office as soon as possible—preferably at least one business day before your scheduled delivery. While we'll do our best to accommodate changes, unpaid invoices or last-minute modifications may delay your delivery or affect your scheduled delivery time.

We provide delivery and dumping of materials only. Premier Landscape Products does not offer spreading or installation services.

If you need assistance with landscape installation or other landscaping services, we recommend contacting a local landscaping contractor. For commercial landscape maintenance and snow and ice management services, you can also visit our sister company, Davis Seasonal Maintenance, to learn more about the services they provide.

No. All bulk material sales are final. We are unable to accept returns or exchanges on bulk landscape materials once they have left our yard.

If you pick up material and later decide you ordered the wrong product or have leftover material, we cannot take it back.

 Once materials leave our facility, we cannot verify that they have remained clean and uncontaminated, so they cannot be returned to our inventory.

If you're unsure which product you need or how much to order, please contact our office before purchasing. We'll be happy to answer your questions and help you place the correct order.

No. Premier Landscape Products does not accept brush, yard waste, construction debris, trash, or other waste materials from landscaping or construction projects.

If you have clean, unused landscape stone remaining from a job site, please contact our office before bringing it in. In some cases, we may be able to accept certain clean stone materials, but approval is required in advance.

Please do not assume that leftover materials can be dropped off at our yard without prior authorization. Any material accepted must be clean and free of dirt, brush, trash, concrete, asphalt, or other contaminants.

If you're unsure whether your material may be accepted, give our office a call and we'll be happy to discuss your options.